Airport Customer Service Agent

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities:

• Assists passengers with their baggage pick-up

• Assists passengers to resolve issues with their delayed, lost, or damaged items

• Utilizes computer software to track and catalog luggage

• Handles customer interaction with class in an efficient, effective, and professional manner

• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position

• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces

Basic Qualifications:

• Valid Driver's License

• Ability to pass a pre-employment drug screen

• Ability to pass up to a 10-year background check

• Must be at least 18 years of age

• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must complete SIDA training to obtain airport authority identification security

• Must be able to carry heavy items up and down jetway stairs

Benefits:

• 401(k) Retirement Plan