Airline Ramp Agent

As a Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.

Responsibilities:

• Marshall aircraft upon arrival and departure

• Load and unload cargo/baggage on and off aircraft

• Safely drive and operate ground support equipment, including belt loaders, tugs, and baggage carts to pick-up and deliver cargo/bags between the terminal, warehouse and aircraft

• Sort and load baggage

• Perform ground service functions, such as connecting/removing ground power and ground start units and water service

• Perform aircraft pushback, wing walking and related guide man functions

• Maintain a secure work environment

Minimum Requirements:

• High school diploma or GED equivalent

• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)

• Strong communication skills for coordinating with team members and flight crews

• Ability to work in various weather conditions, including extreme heat, cold, and rain

• Flexibility to work varied shifts, including weekends, holidays, and nights

• Basic mechanical aptitude for operating ground support equipment

• Ability to pass background checks and comply with airport security regulations

• Attention to detail and a commitment to safety protocols

• Fluently read, write, and speak the English language

• This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union that requires joining the TWU and paying union dues

Preferred Skills:

• Previous experience in aviation or ground handling operations

• Familiarity with aircraft types and airport layout

• Knowledge of safety regulations and protocols in the airport environment

• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts

• Strong problem-solving skills and the ability to remain calm under pressure

• Excellent teamwork and interpersonal skills for effective communication with colleagues

• Ability to multitask and prioritize tasks in a fast-paced environment

• Basic computer skills for completing paperwork and using scheduling systems

• Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements:

• Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs

• Frequent standing, walking, and moving throughout the airport terminal or warehouse

• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage

• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow

• Manual dexterity required for handling documents, operating computers, and using two-way radios

• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)

• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance

• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins

• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Benefits:

• DailyPay app for advance pay access

• On-the-spot awards through Awardco Platform including gift cards

• Multiple medical care options for full and part-time employees

• Travel discounts, pet insurance, discount shopping

• Wellness programs for all employees

• 401k program with company match

• Internal mobility and transfer opportunities