Sr Safety Management Program Consultant

Department: Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Sr Safety Management Program Consultant oversees Safety Management Systems (SMS) and Continuing Analysis and Surveillance (CASS) for Technical Operations by providing safety guidance management for risk management, safety assurance, and system assessments at a high level . This role will collaborate with various partners to ensure alignment with SMS requirements and timelines, support the development and execution of SMS initiatives , and offer ongoing support to help teams navigate the SMS process effectively. The Sr Safety Mangement Program consultant is a skilled communicator who is ready to drive the future of Southwest Airlines .

Additional experience

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

Champion SMS/CASS initiated project management across Tech Ops and Cross departmental as appropriate

Demonstrate and maintain subject matter expertise in key operational processes including Safety Management Systems, Safety Assurance, Safety Risk Management, CASS, and Project Management

Lead and directs Process Owners with required recordkeeping as prescribed by 14 CFR 5.97

Lead and directs Process Owners with requesting approvals of SMS outputs to include risk acceptance of identified hazards and associated mitigating actions.

Present SMS outputs at the monthly Safety Review Board which includes senior Leaders and regulatory representatives

Ability to facilitate SMS training to all levels of the organization and present technical information and/or materials

Work closely and effectively with team members and other departments

May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

Ability to visualize, articulate, and condense complex issues into concise, easily understood updates and/or presentations

Advanced analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Understanding of the aviation industry and FAA regulations, including 14 Code of Regulations, Airworthiness Directive, Safety Management System, Safety Risk Management, and Maintenance Procedural Manual

Knowledge of Continuous Process Improvement methodologies

Ability to use logic and reasoning to identify alternative solutions, conclusions, or approaches to problems

Ability to initiate tasks, perform duties, and respond to inquiries without direction or supervision

Ability to prioritize multiple projects simultaneously with frequent interruptions and time constraints

Ability to establish credibility and rapport and establish and maintain effective working relationships with others

Ability to engage in crucial conversations when delivery or receipt of the message content is difficult and challenging

Ability to manage up and exercise influence where there is no formal authority

Expert ability to synthesize recommendations and understand their impact on business

Ability to negotiate and mediate situations to a constructive conclusion

Proficient in spreadsheet, database, process workflow, and presentation software (Microsoft Office, e.g.) Education

Required: High School Diploma or GED

Experience

Preferred: P rior aviation maintenance and CASS experience

Preferred: Airframe & Powerplant license

Expert level experience, expansive and far reaching knowledge in:

Working in the airline industry across multiple Operations Departments and/or business processes (Technical Operations, Flight Operations, Ground Operations, Inflight)

Project/Program Management

Safety Management System (SMS)

Licensing/Certification

Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Must be able to travel with some overnights stays

Pay & Benefits:

Competitive market salary from $116,350 per year to $129,300 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**

Potential for annual Profit-sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

Competitive health insurance for you and your eligible dependents (including pets)

Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***Profit-sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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Job Posting End Date

07/08/2025