Lost and Found Supervisor in DFW Airport

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

The Department’s functions will include but will not be limited to:

Assist walk-in customers during business hours

Maintaining and updating the Lost and Found system

Research and verifying validity of all information before release

Collect lost items from Terminals and various other areas of the airport grounds.

Photographed and logged items

Movement of Goods and Materials

Receive, count, document, and secure items in a lockable container such as safe.

Required Skills

Good Leadership abilities

Excellent focus on Customer Service and Client Satisfaction

Excellent Interpersonal Skills

Excellent and Effective Communication Skills, both verbal and written.

Good Listening Skills

Thorough Knowledge of Airport Operations

Able to communicate effectively, both verbally and in writing

Pro-active, Forward thinking

Well Organized and Strong Planning Skills

Impeccable Appearance/ Business Presentation

Dependable and Reliable

Possess Strong Self Confidence

Team Player

Able to solve complex problems within operations

Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding

Able to work independently

Able to work overtime or varied hours

Required Experience

18 months lost and found experience preferred

Must be able to work Weekends and Holidays

Excellent focus on Customer and Client satisfaction

Ability and willingness to work harmoniously in a team environment

Strong leadership, but stronger team player

Ability to work under pressure

Thorough knowledge of airport operations:

Able to solve problems within the operation:

Computer, typing experience

Control the budget for labor costs and allocation

Basic Math

Lifting, pushing, pulling, and carrying up to 70 lbs

Constant interaction with passengers and management

Constant telephone and computer usage

Education: High School Diploma or Equivalent